This article provides an overview of a Double the Donation integration partnership.
Thank you for your interest in an integration with Double the Donation.
Navigating the Site
Knowledge Base
The Integration Partnership Checklist will guide you through your integration partner journey. Start here and return to this page often. Complete each step in order, ensuring that you have completed all the component parts before moving on.
Double the Donation technical documentation lives in several folders accessible on the homepage of the knowledge base. You will find step-by-step instructions, troubleshooting notes, testing scenarios, and additional reference documentation by navigating the side menu from anywhere in the knowledge base.
Find marketing resources in the Integration Partner Marketing Resources folder.
API Reference Swagger Page
Double the Donation maintains a Swagger page for quick API reference and testing. This page is linked in the top navigation of the integration partnership portal.
Common Terms Defined
- Double the Donation: The Double the Donation platform provides nonprofits and educational institutions with tools to identify donors eligible for matching gifts, corporate volunteer incentive programs, and more. Organizations can fuel their growth by empowering supporter participation in workplace giving programs while gaining actionable insights along the way.
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Double the Donation Matching: Double the Donation Matching integrates directly into donation forms, CRMs, social fundraising software, and other nonprofit technology solutions, and even partners with select CSR platforms to further streamline matching gifts for donors. With auto-submission functionality exclusively offered through Double the Donation, the matching gift process has never been simpler.
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Integration: An integration allows:
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client administrators to enable Double the Donation matching gift functionality within your platform within the user interface and without custom coding.
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data to flow from your platform to Double the Donation over API and, in some cases, from Double the Donation to your platform.
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Client organization/client: The nonprofit organization or an individual member of the nonprofit organization's team who is a client of your platform and wishes to use the Double the Donation integration.
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Donor: A donor making a contribution to the client organization.
Why "client" and "donor" instead of "user"?
The integration between 360MatchPro and your platform touches the client's administrative experience as well as the front-end donor experience. We refer to client users and donor users by different terms to clearly distinguish actions and experiences relevant to each party.
FAQs
Q: I'm completing the technical integration, and I'm stumped. How do I get unstuck?
A: Check any troubleshooting scenarios included in the article. If your questions aren't addressed in existing documentation, email partners@doublethedonation.com or your partnership rep with the following specifications:
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Subject line: "[Your Platform Name] Technical Integration Issue"
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The step in the documentation you're stuck on
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A detailed description of the problem and the troubleshooting steps you've taken so far
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Applicable screenshots and links
You should expect a response within 2 business days, often much sooner.
Q: How long does the technical integration typically take?
A: Integrating Double the Donation into a donation form or CRM generally takes less than a day, including testing the provided user stories.